Senate Committees watching brief on Coles – ADF doesn’t trust Coles either

Australian Dairy Farmers (ADF) Vice President Adrian Drury has noted the release of the Senate Economics References Committee second interim report and its recommendations of a watching brief on Wesfarmers’ subsidiary Coles.

“We don’t trust Coles either,” Mr Drury said. “They need to be watched like hawks and it is important the Senate Committee will be keeping an eye on the duration of the ‘Down Down’ campaign and the outcome of renegotiated contracts with processors and the impacts on farmgate prices.”

It should also be noted that Coles has repeatedly refused to rule out dropping prices for processors and farmers in future contracts.

The Senate Committee’s report highlights numerous examples of Coles’ being disingenuous, stretching the truth and showing a distinct lack of transparency. It is worth highlighting a few.

On pages 8 and 71 the report highlights the fact that Coles has used misleading and deceptive language by using the phrase ‘staying down’.

Coles Managing Director, Ian McLeod is quoted as stating, “We have avoided using words like ‘permanent’ or ‘every day’, as some of our competitors have, because we believe that particular statement leads people to believe that the price would never go up.’

The report then states ‘contrary to Mr McLeod’s assertion that Coles is not using words like ‘every day’, the committee notes that various Coles catalogues have incorporated that statement as part of the down and staying down campaign, with direct reference to the milk price cuts.’

ADF believes Coles has used false advertising and engaged in misleading and deceptive conduct as the average consumer would view the words ‘staying down’ as meaning a permanent discount, not for six months with a large number of caveats as Coles has subsequently tried to claim.

As Senator Colbeck pointed out at the hearing on Tuesday 29 March, “staying down to me is deceptive. Yet it is not the reality, staying down means for about six months, because that is what the Australian consumer expects. Do I have to write a new dictionary based on Coles?”

Coles has consistently maintained the fiction that lower retail prices on milk will have no flow-on effect to processors and dairy farmers. On page 14 and 15 of the report this fiction is debunked.

Woolworths is quoted as saying, the lower prices…”set a new benchmark, and can be expected to flow back to processors and farmers as new supply and pricing arrangements are negotiated over the coming months and years.’

On pages 41, 69 and 70 the Senate Committee report highlights a fact that Coles has continued to wilfully ignore – that many Queensland dairy farmers’ milk payments are being affected right now, sometimes by thousands of dollars, because of Coles’ cutthroat discounting of milk.

Coles has frequently called for transparency across the value chain, an exchange highlighted on page 46 of the report shows this to be the hollow call it is.

“The apparent discrepancy in the transparency of the prices between the processors and the producers, compared to the retailers and the processors, was further discussed during ADF’s appearance at a public hearing.”

Senator Colbeck: “You gave some evidence that farm gate prices are on your website, so it is pretty easy to get information on farm gate prices. The real place where prices are hidden is, in fact, between the wholesaler and the retailer…So for Coles to claim that the lack of transparency is, in fact, at the farm gate is not necessarily the case.”

Mr Griffin (ADF Vice President) – “That is right.”

In addition to the examples outlined above Mr Drury says “Coles has shown contempt for consumers, contempt for dairy farmers and contempt for the Senate Standing Committee on Economics by providing their answers to Questions on Notice the day before the Committee is due to report. It is yet another example of Coles being tricky.”

Wesfarmers needs to make its subsidiary Coles treat consumers, dairy farmers and the Senate with the respect and the seriousness it deserves and be transparent, honest and open in their answers.

Coles has hidden behind claims that information is ‘commercial-in-confidence’ or was provided behind closed doors ‘in-camera’ over a dozen times in their ‘answers’ to the Senate Committees questions on notice.

Mr Drury says, “this is hardly the transparent behaviour that Coles is so fond of advocating. They seem to believe that transparency is okay for everyone else but not for themselves. ADF gives Coles a big thumbs down on openness and honesty.”

One of the questions asked of Coles related to what happened to the price of all the other products that Coles has not cut the price on – approximately 15,000 products in a typical supermarket?

Coles refused to answer the question.

Mr Drury says, “This is a damning indictment of Coles. All along ADF has said that dairy farmers do not believe that Coles would absorb the cost of its unsustainable price cuts and that they would be passed on to dairy farmers and Coles’ customers.”

Coles’ competitors have stated, both publicly and privately, that these price cuts are unsustainable.

Mr Drury says, “Dairy farmers do not trust Coles and neither should their customers. There are many reasons not to. Throughout this debate Coles has knowingly used figures that are deliberately misleading. ADF is now taking the opportunity to correct them.”

Attached is a fact sheet refuting many of Coles myths.

The key point in this whole debate is that milk priced at $1 per litre is simply not sustainable – there is not enough money in the value chain to support farmers, processors and retailers at that price. Coles knows it. The last time milk was priced at $1 per litre was in 1992. Selling a product for what it costs (or less) to produce, transport and retail is unsustainable.

Media Contact:

Adrian Drury, ADF Vice President

M: 0428 569 245

ADF does not trust Coles and neither should their customers

ADF Vice President Adrian Drury says, ‘Dairy farmers do not trust Coles and neither should their customers. There are many reasons not to. Throughout this debate Coles has knowingly used figures that are deliberately misleading. ADF is now taking the opportunity to correct them.’

Yesterday in the media Wesfarmers Managing Director Richard Goyder was quoted as saying that ‘what Coles is doing is hopefully increasing demand for milk.’ It is a fact that demand for drinking milk is inelastic. Consumers only buy and use a certain volume. Mr Goyder must know this.

He must also know that milk priced at $1 per litre is simply not sustainable – there is not enough money in the value chain to support farmers, processors and retailers at that price. Coles knows it. The last time milk was priced at $1 per litre was in 1992. Selling a product for what it costs (or less) to produce, transport and retail is unsustainable.

Woolworths and other retailers have stated, both publicly and privately, that these price cuts are unsustainable. The reality is that Coles’ marketing tactic is sacrificing the true value of milk to use it as a tricky tool to lure customers from their competitors.

Mr Drury says ‘Dairy farmers certainly do not believe that Coles is going to absorb the cost. Who will then? Their customers or those at the start of the chain – dairy farmers?’

It should also be noted that Coles has repeatedly refused to rule out dropping prices for processors and farmers in future contracts.

Associate Professor Frank Zumbo from the School of Business Law and Taxation at the University of New South Wales in an article in the Newcastle Herald on 9 March 2011 made a very pertinent statement regarding the potential impacts on Coles’ customers.

‘While Coles has said it has reduced the price of 5,000 products, it has been silent on what has happened to the price of the 15,000 other products sold in a supermarket. Again, consumers would lose out to the extent that the increases in the 15,000 non-milk products were greater than the reduction in the price of home brand milk.’

This aggressive discounting has happened before in the United Kingdom where the key executives behind this Coles marketing strategy are from.

An article in the Business Spectator from 7 February 2008, sums up this team of British executives and Mr McLeod’s primary goal perfectly, stating it is ‘creating operating environments in which to relieve customers of their disposable income.’

Mr Drury says ‘We believe that the Coles’ executives are here with the intent of replicating the UK model. It ultimately leads to less choice, higher prices for customers and unsustainable pressure on farmers.’

ADF has reviewed Coles’ most recent media ‘fact’ sheet and it is full of mistruths, evasions, tricky lines and spin. In the following statement we have dispelled some of their trickiness and shown why they cannot be trusted by anyone, particularly consumers.

Coles’ facts aren’t facts – they are deliberately misleading

Coles’ claim – “Myth One: Coles is refusing to meet with dairy farmers about its milk price cut announcement

Coles has discussed the price reductions with milk processors and has met with the peak milk industry organisation, Australian Dairy Farmers, and other farmer organisations.”

The Facts:

Coles has met with the ADF twice. Even though the ADF, and other industry stakeholders, have pointed out the facts around this issue, Coles continues to peddle the same misleading statements.

We contend that although Coles have met with some industry groups, they have yet to listen and act upon the industry’s concerns – and in fact seem to be outright ignoring them.

Coles know that dairy farmers in Queensland and NSW, for example, make about 2 cents a litre farm profit according to official ABARE statistics (ABARE Farm Survey Exercises for 2009-10) and have suffered severe impacts from floods and cyclones and yet they are happy to cut the price of milk by significantly more than this per litre and still try to claim that it is sustainable for dairy farmers.

The meetings could be seen as yet another part of Coles’ public relations and marketing strategy. Meeting with industry stakeholders solely for the purpose of being able to say they have met with them, not with any real intention of listening or acting on dairy farmers concerns.

Coles’ claim – “Myth Two: Coles’ retail milk price cut will push down the farm gate price of milk.

The farm gate price dairy farmers receive is set by the world price because most Australian milk products are exported. In any case, Coles buys milk from the major milk processing companies, not direct from the farm gate and Coles paid a higher price to milk processing companies in mid-January. As such, the farm gate price should not be affected by our decision to reduce the retail price.”

The Facts:

Coles has consistently claimed that over 50% of all milk production goes overseas as exports. This is just plain wrong and Mr McLeod and his overseas team of executives must be aware of this by now.

Approximately 55% of Australia’s milk production is consumed domestically, significantly more in Queensland (95%), Western Australia (70%) and New South Wales (66%). In these states retail sales of drinking milk are the key regional market and farm gate price driver (see table 1).

Coles like to say that farm gate price is set by the world price because they can then absolve themselves of any responsibility for impacting the price of milk. This is poppycock for dairy farmers in Queensland, Western Australia and Northern New South Wales. Coles’ actions have a big impact and it is being felt already.

Processors and dairy farmers who supply the drinking milk market rely on the margin from branded milk sales for their profitability. Competition from unsustainably priced Coles home brand milk is taking market share away from branded products.

This reduces the amount farmers receive from processors as an increased share of Coles home brand milk is being sold at little or no margin and less of the more sustainably priced branded milk is being sold.

Many Queensland farmers whose milk payments are linked to branded milk sales have already seen their milk cheques drop this month by thousands of dollars per farmer.

As Coles steals market share away from proprietary branded milk sales these farmers milk cheques go down, down, down. This is a direct result of Coles ‘cut throat’ discounting.

So it’s no wonder dairy farmers are angry when Coles promotes the spin to all Australians that they are not hurting farmers when it is simply not true. And then Coles has the hide to ask Australian consumers to trust them.

What Coles needs to do, is stop being tricky and raise its prices to what is fair and sustainable for its milk suppliers, Australian dairy farmers. We need to focus on sustaining our critically important food producing industries not devaluing their products, which ultimately leads to undermining investment, supply and choice and then ultimately to higher prices for customers.

Coles’ claim – “Myth Three: Coles’ actions are anti-competitive.

Our intent is to provide lower priced milk for our customers while not adversely affecting our suppliers. Coles increased the price it paid to milk processing companies in mid- January and is fully absorbing the cost of the lower retail price in a lower profit margin. Coles has therefore reduced its own profit margin on milk sales so that it can provide a benefit to its customers.”

The Facts:

A representative from Coles gave evidence to a Senate inquiry last year that margins were about 20 percent on the prices then of approximately $1.20 per litre. They have now reduced the price by up to 33 percent to $1 per litre, this would appear to mean that Coles cannot be making a profit on their milk sales and is using the entire category as a loss-leader.

ADF believes there is a prima facie case under section 46, including 46 (1AA) of the Trade Practices Act 1974 (now the Competition and Consumer Act 2010) that Coles’ actions constitute predatory pricing.

It is our belief that Coles’ actions are designed to steal market share away from, and damage, their competitors, such as other major retailers, corner stores, independent petrol stations and other small retailers of milk, and will lead to a substantial lessening of competition in the market place.

We also believe this action by Coles impacts the viability of branded dairy products and will lead to less product variety on supermarket shelves.

It is our view that these actions will ultimately lessen competition for consumers through increasing prices and decreasing product choice as the experience in the United Kingdom has shown.

Dairy farmers certainly do not believe that Coles is absorbing the cost of these unsustainable price cuts. Who are then – their customers or those at the start of the chain – dairy farmers?

It should also be noted that Coles has repeatedly refused to rule out dropping prices for processors and farmers in future contracts.

Coles’ claim – “Myth Four: Coles funded lower milk prices through higher petrol prices at Coles Express.

Coles does not cross subsidise lower grocery prices through higher petrol prices. Pricing of these products is quite separate. Petrol prices have been rising because of higher global oil prices.”

The Facts:

According to the general manager of FUELtrac (a fuel monitoring agency), Geoff Trotter, petrol prices rose by up to 15 cents per litre on the weekend of January 29 and 30, just days after Coles announced its price cut on Australia Day. ”I think there is a connection between their grocery activities and their petrol activities,” Mr Trotter told AAP. ”If there is an opportunity for them to cross-subsidise, if they are giving away margin on bread and milk, fuel is a wonderful way to recover that margin.”

Associate Professor Frank Zumbo from the School of Business Law and Taxation at the University of New South Wales in an article dated the 16th February titled “Don’t be fooled, the supermarkets are milking us”, stated that “The sceptical customer will ask if the major supermarket chains are listening to consumers on the price of other products. We have seen petrol prices shoot up opportunistically despite the strong Aussie dollar and the Singapore benchmark price we use to calculate local prices having remained consistent in recent weeks. Yes, international crude oil prices have jumped but local prices are instead linked to the refined price of petrol out of Singapore. So petrol prices have jumped quickly and the major retailers have been able to increase their average retail petrol profits during the past year.” And “This is the old “loss leader” trick. Get customers hooked by a super special and then fleece them on other products. It’s the oldest trick in the book and consumers shouldn’t be fooled.”

Coles’ claim – “Myth Five: Lower Coles brand milk prices will result in lower branded milk prices and hurt farmers.

Coles has increased the price we pay the milk processors for Coles brand milk, so they have no reason to reduce farm gate milk prices as a result of the Coles brand retail milk price reduction. Any decision about branded milk prices is a matter for the milk processors.”

The Facts:

Coles has admitted that sales of their home brand milk have increased. This alone hurts farmers as there is an immediate impact on farm income. For some dairy farmers when branded milk sales drop their milk income drops by thousands of dollars.

Processors make little or no profit on home brand milk sales. A long-term increase in the sales of home brand milk will see flow-on affects to farmers as Coles, due to its market power, dictates the price at which suppliers sell to them.

As Coles’ home brand sales increase, they dominate shelf space and customers have less choice. This vicious cycle continues until in the long-term there is absolute domination by home brands with no customer choice, little product innovation and worst of all for the customer – a likely increase in the price of their home brand milk once Coles’ has achieved its goal of market dominance.

Coles claim – “Myth Six: Lower Coles brand milk prices are part of a plan to replace fresh milk and with long life milk.

Coles’ customers want high quality fresh milk at the lowest possible price. To achieve that, Coles’ is paying milk processors more for their milk, and fully absorbing lower retail prices. That is a win for the Australian dairy industry and a win for our customers.”

The Facts:

Coles plan is to use cutthroat unsustainable milk discounts to steal customers and business away from their competitors, such as other major retailers, corner stores, independent petrol stations and other small retailers of milk to gain more market share. This will ultimately lead to a substantial lessening of competition in the market place.

They also want to squeeze farmers and processors which will damage the dairy industry, particularly in Queensland, Northern NSW and Western Australia.

Coles’ claim – “What drives farm gate milk prices?

The farm gate price dairy farmers receive is set by the world price because a large proportion most Australian milk products are exported. The farm gate price is rising because global demand for milk product is rising (see Dairy Australia press release 14 February 2011).”

The Facts:

Coles have consistently tried to confuse this issue by quoting Victorian price increases of 22% when they know full well that Victoria is chiefly a dairy export market, not a domestic drinking milk production market.

What Coles has repeatedly failed to mention is that milk prices to farmers in the key domestic drinking milk production markets of NSW and Queensland have dropped by more than 15% in Queensland and 10% in NSW in the last 12 months. This includes farmers who supply milk which goes into Coles’ home brand milk bottles.

The share of drinking milk production in Queensland is 95%, New South Wales is 66%, Western Australia is 70% and Victoria’s share is under 9% (see table 1). Yet Mr McLeod persists in quoting figures from Victoria which is clearly not affected as significantly as the key drinking milk production states of Queensland, New South Wales and Western Australia.

Coles’ claim – “How much milk does Coles sell?

Coles’ milk sales (including modified drinking milks) represent less than 5% of Australia’s total milk production.”

The Facts:

Mr McLeod also consistently tries to downplay Coles’ impact on the market by saying that Coles milk sales represent less than 5% of Australia’s total milk production.

What he again fails to mention is that only 25% of Australia’s total milk production is used as drinking milk in the domestic market. The rest is used in manufacturing cheese, butter, milk powders and other products.

In reality Coles milk sales represent 20% of Australia’s drinking milk production, which is a significant percentage in anyone’s language and is made even more so by the fact that Coles’ competitors have been forced to match them in these unsustainable milk prices.

When coupled with the fact that in recent times Coles has accounted for around 40% of all domestic supermarket milk sales there is a substantial impact on the drinking milk market and farmers in Queensland, Western Australia and New South Wales in particular.

More broadly Coles action cuts at the heart of all farmers since (whether they supply Coles or not) they are seeing the product they produce “devalued” in the market place.

In a tough production year, that is tough to take and another reason why farmers are so angry about Coles’ using them as pawns in its tricky marketing strategies.

Media Contact:

Adrian Drury, ADF Vice President

M: 0428 569 245

Chris Griffin, ADF Vice President

M: 0402 846 239

ADF challenges Coles to explain why they have increased milk prices in Western Australia alone

Australian Dairy Farmers (ADF) Vice President Adrian Drury has challenged Coles to explain why they have made a five cent a litre price increase as a one-off payment to WA dairy farmers alone.

Coles has announced a five cents per litre increase to WA milk processing company, Brownes Dairy.

Whilst ADF acknowledges this is a step in the right direction for sustainable milk pricing for Western Australian farmers Coles needs to explain why they have not done it for the rest of Australia.

Mr Drury said “Coles also needs to acknowledge publicly that by reducing the price of milk to $1 per litre on their home brand milk they made a mistake and set prices that are unsustainable.”

The last time milk was a $1 per litre was around 1992. No-one can live on a wage set at 1992 levels. Would Coles’ executives be willing to go back to 1992 wage levels?

“Reversing this decision and raising their prices to a sustainable level for farmers, processors and retailers is the right thing to do.”

Coles is currently undermining the value and sustainability of fresh milk supplies across the whole country.

ADF is seeking an explanation from Coles on why they took this action in WA because it does not seem logical to increase prices in one market alone, when their marketing tactic impacts the whole of Australia. They must understand that the price on the retail shelf is linked to what farmers ultimately get paid.

ADF would like to point out to Coles that farmers in other key drinking milk production markets of Queensland and NSW have also been doing it tough. Apart from the devastating floods and cyclone Yasi in Queensland they too have been impacted by low milk prices and also, as Coles well knows, will be hardest hit by their unsustainable price cuts on milk.

Dairy farmers in South Australia have also been doing it tough with drought and low milk prices and will be hit hard too.

Mr Drury asks “Have Coles only targeted WA because their parent company Wesfarmers is based in Western Australia? Surely even Coles could not be that cynical?”

Coles is using discounted milk as a marketing tactic to get more customers through their doors while also rapidly growing the market share of their own generic supermarket brands, at the expense of private brand milk. This tactic is fundamentally changing the market and undermining the sustainability of the industry and cannot be continued in the long term.

The ruthless discounting of Coles has been described by other retailers as unsustainable, and it is going to hurt the entire industry including dairy farmers, service businesses, transport operators, processors, vendors, and other retailers. It will threaten the jobs of employees throughout the whole industry. Many farmers in Queensland will see their milk cheques drop next month as a direct result of the Coles’ cut-throat price discount campaign.

“It is time Coles raised prices to a sustainable level and stopped their marketing tactic. This recent increase in WA is only a temporary fix.”

Media Contact:

Adrian Drury, ADF Vice President

M: 0428 569 245

Tassie trio next dairy leaders in the making

After experiencing life as an environmental scientist, the flexibility and practical side of dairying drew Duncan Macdonald back to the industry where he is now setting his sights on being a part of Tasmania’s next wave of dairy leaders.

The Yolla dairy farmer, who manages one of three herds in a 1500-cow dairy business, is taking part in the dairy industry’s new Developing Dairy Leaders Program along with fellow Tasmanians Andrew Aldridge from Branxholm and Christopher Haynes from Ulverstone.

The pilot program, developed by Australian Dairy Farmers (ADF) and Dairy Australia, aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry. The three Tasmanians are part of a group of 17 young dairy enthusiasts, 10 men and seven women, from across Australia taking part in the program.

The group recently completed the first stage of the pilot program, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

Duncan said the program, which is being delivered by the National Centre for Dairy Education Australia (NCDEA), appealed to him because of the opportunity to meet other people of a similar age and learn how the upper level of the industry works.

“It has been great meeting like-minded individuals,”he said.

“I think the key take home message so far is to take as many opportunities to further yourself.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the Developing Dairy Leaders Program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge that is thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Passion the driving force behind future WA dairy leader

Dairy farmers don’t come any more passionate than this Benger man. He loves the industry and has been a part of it since he was born. So who better to be one of the state’s future leaders than Michael Giumelli?

“It’s a family tradition; I love the lifestyle, the flexibility and reward that comes with it,” he said.

Michael is one of 17 young dairy enthusiasts, 10 men and seven women, across the country to take part in the dairy industry’s new Developing Dairy Leaders Program.

The pilot program, developed by Australian Dairy Farmers (ADF) and Dairy Australia, aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry.

The group recently completed the first stage of the pilot program, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

Michael applied for the program, which is being delivered by National Centre for Dairy Education Australia (NCDEA), to gain personal development and learn how to improve the farm business.

“So far it has been a fantastic learning experience,” Michael said.

“I have learnt a lot, the trip to Melbourne offered a good insight into a broad range of topics. I will use the experience gathered through the program as part of my future involvement in the WA dairy industry.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Opportunity knocks for next generation leaders

For Sally Pate the dairy industry is all about opportunities for everyone involved or wanting to enter the sector and the Leongatha North girl is grabbing them with both hands.

In her fifth year of a double degree in in Agricultural Science and Communications at Melbourne University and about to start work with Irwin Stockfeeds, Sally is also part of the new Developing Dairy Leaders Program developed by Australian Dairy Farmers (ADF) and Dairy Australia.

“I love the dairy industry; I’m passionate about the present and future,‖ Sally said. ―There is so much opportunity to grow your own business with your own influence and methods and there are so many different career paths.”

The pilot program, which is being delivered by the National Centre for Dairy Education Australia (NCDEA), aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry.

Denise Jones from Inverloch is also participating in the program and the Gippsland pair are part of a group of 17 (10 men and seven women) from across Australia. Recently, the group spent four days taking part in a skills development section of the program in Melbourne where they interacted with current industry leaders from various state and national organisations.

Sally has recommended the program to any young person striving for a leadership role at a regional or national level.

“I applied for the course for personal development reasons, networking, to explore other opportunities out there and to learn as much as I can about communication,‖ she said. ―So far it has challenged a lot of thought and opened my thinking pattern.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Dairy industry future pumping through their veins Kyabram

The dairy industry has and always will be in Rebecca Gell’s blood and she wouldn’t have it any other way.

The Kyabram dairy farmer, who is the herd and farm manager for a 600-cow organic dairy farm, is planning for the various roles she will undertake in the industry moving forward and the new Developing Dairy Leaders Program is helping her achieve this.

“I wanted to improve myself development, meet other like-minded people and learn more about the industry,” Rebecca said.

“So far it has been stimulating, challenging and rewarding.”

The pilot program, developed by Australian Dairy Farmers (ADF) and Dairy Australia, aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry.

Two other young northern Victorian dairy industry players have joined Rebecca on the program – Gunbower’s Jason Smith and Ashley Hogg from Biggara.

The three northern Victorians are part of a group of 17, 10 men and seven women, from across Australia taking part in the program, which is being delivered by the National Centre for Dairy Education Australia (NCDEA).

The group recently completed the first stage of the pilot program, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

“It was great to meet people in the industry from boards and leading roles and hearing their stories and challenges they have faced which I can learn from,” Rebecca said.

“The program gives confidence to younger people who are coming up through the industry and helps them take the step they need to into a new role.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industryleading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Dairy guns to spark next wave of NSW industry leaders

NSW dairy farmer Melissa Bailey says effective leadership is the guiding force for innovation, adaptation and success.

Fresh from starting the industry’s new Developing Dairy Leaders Program, Melissa believes such a course is vital if we want Dairy to remain a strong and unified industry in a volatile and uncertain world market.

Melissa, from Geringong, is one of three from NSW participating in the pilot program developed by Australian Dairy Farmers (ADF) and Dairy Australia. She is joined by Kristen Clark from Tocumwal and Luke Micalleff from Rossmore. The pilot program, delivered by National Centre for Dairy Education Australia (NCDEA), aims to build on the leadership skills of 18-30 year-olds committed to the dairy industry.

The trio are part of a group of 17 – 10 men and seven women, who recently spent four days taking part in a skills development section of the program in Melbourne where they interacted with current industry leaders from various state and national organisations.

“The leadership training has been really comprehensive and well developed,” Melissa said.

“Having the opportunity to meet current industry leaders, listen to their experiences and form a network with other like minded people who are passionate about dairy has been an invaluable experience.

“The leadership skills combined with the industry knowledge I have gained have given me increased confidence in my ability to participate in, represent and promote the dairy Industry in my region and state.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Chris Griffin, ADF President

M: 0402 846 239

Connecting our network of up and coming leaders

Being connected with fellow young dairy people, expanding networks and access to current key players are key to helping develop future leaders of the industry according to Mt Compass farmer Nick Brokenshire.

And the new Developing Dairy Leaders Program is bringing these elements together for Nick. He and fellow South Australian farmer Ty Maidment are part of a group of 17 men and women from across the country participating in the program, developed by Australian Dairy Farmers (ADF) and Dairy Australia. It aims to build on the leadership skills of 18-30 year-olds committed to the dairy industry.

Nick said the pilot program, which is being delivered by National Centre for Dairy Education (NCDEA), builds on a previous leadership course he completed, helping his personal development.

“It’s a great opportunity to network with similar people, build relationships and contacts so you don’t get stuck in a box,” he said.

“This connection is what we need with the changes we are facing in the industry. Plus we have access to those you wouldn’t otherwise have access to and it opens the mind and helps you think from different points of view. So far I’ve been able to improve my communication skills and have a greater understanding of the roles of leaders.”

The group recently completed the first stage of the pilot program, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry-leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the Developing Dairy Leaders Program is a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge that is thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Dairy industry’s future pumping through their veins

The dairy industry has and always will be in Rebecca Gell’s blood and she wouldn’t have it any other way.

The Kyabram dairy farmer, who is the herd and farm manager for a 600-cow organic dairy farm, is planning for the various roles she will undertake in the industry moving forward and the new Developing Dairy Leaders Program is helping her achieve this.

“I wanted to improve myself development, meet other like-minded people and learn more about the industry,” Rebecca said. “So far it has been stimulating, challenging and rewarding.”

The pilot program, developed by Australian Dairy Farmers (ADF) and Dairy Australia, aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry. Two other young northern Victorian dairy industry players have joined Rebecca on the program – Gunbower’s Jason Smith and Ashley Hogg from Biggara.

The three northern Victorians are part of a group of 17, 10 men and seven women, from across Australia taking part in the program, which is being delivered by the National Centre for Dairy Education Australia (NCDEA). The group recently completed the first stage of the pilot program, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

“It was great to meet people in the industry from boards and leading roles and hearing their stories and challenges they have faced which I can learn from,‖ Rebecca said. ―The program gives confidence to younger people who are coming up through the industry and helps them take the step they need to into a new role.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

Here come west Victoria dairy drivers of tomorrow

Western Victorian field officer Rowan Ault says much of what he has learned so far in the new Developing Dairy Leaders Program can be applied to everyday life in some way.

“I will be able to use a mixture of industry and life skills,‖ he said. ―Industry information is readily applicable in my role as a field officer with Warrnambool Cheese and Butter.”

The pilot program, developed by Australian Dairy Farmers (ADF) and Dairy Australia, aims to build on the leadership skills of people aged 18-30 who are committed to the dairy industry. Rowan is one of three from western Victoria to take part in the program, he is joined by Colac’s Sophie Hester and Tahnee King from Warrnambool.

There are a total of 17 young dairy industry people from across Australia participating – 10 men and seven women. Recently, the group completed the first stage, which involved a four-day residential skills development program in Melbourne where participants interacted with current industry leaders from various state and national organisations.

Rowan grew up on a dairy farm at Rochester in northern Victoria and said the program, delivered by National Centre for Dairy Education Australia (NCDEA), was a great opportunity to meet key industry leaders.

“It gave me a greater awareness of how the industry operates and I had the opportunity to learn how key leaders have reached the positions they are in,” he said. “I think the course could be of great value to the industry – pathways need to be developed to keep people involved. It’s a good way of introducing people to broader aspects of the industry and opening up a lot of opportunities that might not have been available.”

Participants learn how to articulate, present and debate ideas, provide advocacy and representation, participate as a member of a board, participate in a media interview or presentation, lead and manage community or industry organisations and manage personal work priorities and professional development.

The next phase of the program will involve a regionally based project with the support of an industry- leading mentor. It will conclude with a two-day residential policy and media development program in Canberra in May. The end result being formal accreditation.

The program has been developed in response to the Australian Dairy Industry Council (ADIC) Dairy Leadership – An Industry Blueprint 2010-15, which identified 200 leadership roles are required across the industry – 40 new people each year.

ADF Vice President Adrian Drury said the program was a key activity in supporting the development of the dairy industry’s state level leaders.

“I have met the participants of the Developing Dairy Leaders Program and believe them to be a group of young people who are more than capable of responding to any challenge thrown at them, leading our industry and staying true to themselves,” Mr Drury said.

Dairy Australia managing director Ian Halliday said the course had attracted a group of enthusiastic and passionate young people from the industry.

“It is very encouraging to see a group of young people so keen to build on their dairy careers, which just goes to show the future of our industry is in extremely good hands,” Mr Halliday said.

“While the course has just started participants have taken hold of the opportunity to learn from current leaders with gusto and are already taking the necessary steps to become the next wave of dairy industry representatives as managers, presidents, directors and board members.”

The Developing Dairy Leaders Program is one of the many examples of the dairy service levy at work. Farmers receive a benefit of $3 for every $1 invested by Dairy Australia on their behalf. For more information on this and other levy investments visit www.dairyaustralia.com.au

Media Contact:

Felicity Gallagher, Dairy Australia External Communications Manager

M: 0417 540 059

E: fgallagher@dairyaustralia.com.au

ADF calls on consumers to support dairy farmers and buy ‘branded’ milk, butter and cream products

On 26 January Coles announced that it was cutting its home brand milk to $2 for a two litre container of Coles Brand milk.

ADF Vice President Chris Griffin said, ‘Coles is selling milk at an unsustainable price’ and challenged Coles to prove that the milk price cut would not affect farm gate milk prices for Australian dairy farmers.

On 3 February Coles announced price cuts for its home brand butter and cream.

ADF suspected the drop in the price of milk would be the thin edge of the wedge and the cream and butter price cut proves it.

The Australian Dairy Farmers (ADF) now calls on consumers to support dairy farmers and their families and buy ‘branded’ milk, butter and cream products following this latest marketing ploy.

These price drops will increase the price difference between large retailer supermarket brand milk and milk processor branded milk. Shoppers will opt for supermarket brand milk which have lower returns to processors and that will then flow on to the farm gate.

Ultimately it will also lead to less choice for consumers as the experience in the United Kingdom has shown.

The ADF has calculated that the cost to Coles of the milk price cut alone if, as they claim, they do not pass on the price cut will be over $30 million per annum.

It defies logic to think that Coles will ‘fully absorb’ this amount of money. It is inevitable that it will be passed on to either consumers, through higher prices on other products, in Coles’ stores or to dairy farmers through lower prices for their milk.

ADF Vice President, Chris Griffin, has noted that in media comment Coles has repeatedly refused to rule out dropping prices for processors and farmers in future contracts.

‘We’re not saying what will happen to our rolling contracts this year’ a Cole’s spokesman said in Stock and Land on 3 February.

ADF Vice President Chris Griffin again challenges Coles to prove that this marketing tactic will not affect farm gate milk prices for Australian dairy farmers.

Media Contact:

Chris Griffin, ADF President

M: 0402 846 239

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